014 | Launching Telephony: Expanding Capabilities with imot.io – Smart Tools for Your IP Telephony

04.06.2025

In previous articles, we’ve explored various ways to set up IP telephony for small businesses: from simple virtual PBXs to full-featured on-premise servers. But what if standard functionalities are no longer enough, and you want to elevate customer communications to a new level? This is where specialized services like imot.io come to the rescue, adding “intelligence” to your telephony.

What is imot.io and why is it needed? imot.io is a platform that offers a set of tools to improve the efficiency of phone communications and automate call-related processes. The service integrates with your existing IP telephony (be it a virtual PBX or your own PBX) and extends its functionality through modern technologies, including elements of artificial intelligence.

013 | Launching Telephony: Direct SIP Telephony or Your Own PBX – Maximum Savings and Control

03.06.2025

We’ve already discussed the basics of IP telephony and the convenience of virtual PBXs. But what if you want maximum savings or complete control over your phone system? In that case, you should consider two more advanced options: direct use of SIP accounts or deploying your own IP PBX.

1. Direct SIP Telephony: Cheap and Cheerful This option assumes you obtain a SIP account (or several) directly from a communications operator (SIP provider) and independently configure the equipment or software for calls.

How it Works Registration with a SIP provider: You choose an operator that provides SIP telephony services (these can be the same companies that offer virtual PBXs, or specialized SIP operators). You register and receive connection details: SIP login, password, server address.

012 | Launching Telephony: Virtual PBX – A Simple Solution for Business

02.06.2025

In the previous article, we explored what IP telephony is and the advantages it offers small businesses. Today, we’ll discuss one of the most popular and convenient ways to implement it – Virtual PBX (VPBX). This solution is ideal for those who want to get full-featured telephony quickly and without unnecessary equipment costs.

What is a Virtual PBX and how does it work?

A Virtual PBX (VPBX), or cloud PBX, is essentially the same telephone exchange, but it’s located not in your office, but on the servers of a service provider. You access all its functions via the internet.

011 | Launching Telephony: What is IP Telephony and How Does It Work?

01.06.2025

In the modern world, effective communication is key to the success of any business, especially small ones. Customers want to be able to easily contact you, and you want to avoid missing any inquiries. But what if your budget is limited, while the need for reliable telephone communication is high? The answer is simple – IP telephony.

So, what is IP telephony?

Simply put, IP telephony (or VoIP – Voice over Internet Protocol) is a technology that allows voice signals to be transmitted over the internet, rather than through traditional telephone lines. Instead of pulling wires and installing bulky equipment, you use your existing internet connection.