014 | Launching Telephony: Expanding Capabilities with imot.io – Smart Tools for Your IP Telephony

04.06.2025

In previous articles, we’ve explored various ways to set up IP telephony for small businesses: from simple virtual PBXs to full-featured on-premise servers. But what if standard functionalities are no longer enough, and you want to elevate customer communications to a new level? This is where specialized services like imot.io come to the rescue, adding “intelligence” to your telephony.

What is imot.io and why is it needed? imot.io is a platform that offers a set of tools to improve the efficiency of phone communications and automate call-related processes. The service integrates with your existing IP telephony (be it a virtual PBX or your own PBX) and extends its functionality through modern technologies, including elements of artificial intelligence.