014 | Launching Telephony: Expanding Capabilities with imot.io – Smart Tools for Your IP Telephony

04.06.2025

In previous articles, we’ve explored various ways to set up IP telephony for small businesses: from simple virtual PBXs to full-featured on-premise servers. But what if standard functionalities are no longer enough, and you want to elevate customer communications to a new level? This is where specialized services like imot.io come to the rescue, adding “intelligence” to your telephony.

What is imot.io and why is it needed? imot.io is a platform that offers a set of tools to improve the efficiency of phone communications and automate call-related processes. The service integrates with your existing IP telephony (be it a virtual PBX or your own PBX) and extends its functionality through modern technologies, including elements of artificial intelligence.

013 | Launching Telephony: Direct SIP Telephony or Your Own PBX – Maximum Savings and Control

03.06.2025

We’ve already discussed the basics of IP telephony and the convenience of virtual PBXs. But what if you want maximum savings or complete control over your phone system? In that case, you should consider two more advanced options: direct use of SIP accounts or deploying your own IP PBX.

1. Direct SIP Telephony: Cheap and Cheerful This option assumes you obtain a SIP account (or several) directly from a communications operator (SIP provider) and independently configure the equipment or software for calls.

How it Works Registration with a SIP provider: You choose an operator that provides SIP telephony services (these can be the same companies that offer virtual PBXs, or specialized SIP operators). You register and receive connection details: SIP login, password, server address.