IVR

012 | Launching Telephony: Virtual PBX – A Simple Solution for Business

02.06.2025

In the previous article, we explored what IP telephony is and the advantages it offers small businesses. Today, we’ll discuss one of the most popular and convenient ways to implement it – Virtual PBX (VPBX). This solution is ideal for those who want to get full-featured telephony quickly and without unnecessary equipment costs.

What is a Virtual PBX and how does it work?

A Virtual PBX (VPBX), or cloud PBX, is essentially the same telephone exchange, but it’s located not in your office, but on the servers of a service provider. You access all its functions via the internet.

011 | Launching Telephony: What is IP Telephony and How Does It Work?

01.06.2025

In the modern world, effective communication is key to the success of any business, especially small ones. Customers want to be able to easily contact you, and you want to avoid missing any inquiries. But what if your budget is limited, while the need for reliable telephone communication is high? The answer is simple – IP telephony.

So, what is IP telephony?

Simply put, IP telephony (or VoIP – Voice over Internet Protocol) is a technology that allows voice signals to be transmitted over the internet, rather than through traditional telephone lines. Instead of pulling wires and installing bulky equipment, you use your existing internet connection.